This Privacy Policy applies to all personal information collected by La Belle Cosmetics via the website located at www.labellecosmetics.com.au.
What is Personal Information?
(a) Under the Privacy Act 1988 (Cth), “personal information” refers to information or an opinion about an identified individual or an individual who is reasonably identifiable:
(i) regardless of whether the information or opinion is true; and
(ii) regardless of whether the information or opinion is recorded in material form.
(b) If the information does not reveal your identity or enable it to be ascertained, it will generally not be considered “personal information” and will not be subject to this privacy policy.
What Information Do We Collect?
The personal information we collect depends on how you use the website. It may include, but is not limited to:
* Name
* Contact details (email, phone number, address)
* Payment details
* Login credentials
* Other information relevant to providing our services.
How We Collect Personal Information
(a) We collect personal information directly from you when you provide it through our website, such as when you create an account, make a booking, or submit an enquiry.
(b) We also use cookies to track website usage and improve your browsing experience. Cookies generally do not identify you personally, but they may be linked to your personal information when you are logged in.
Purpose of Collection
(a) The personal information we collect is used to provide and improve our services, including managing your bookings and delivering tailored experiences.
(b) We may disclose personal information to our service providers, such as IT support and payment processors, as part of our operations. Personal information may be accessed by maintenance and support personnel in the course of their duties.
Direct Marketing
By using our website, you consent to receiving direct marketing materials from us, which may include information about promotions, new services, or updates. We will not use sensitive personal information for direct marketing. If you do not wish to receive marketing communications, you can opt out at any time by following the instructions provided in those communications.
Access and Correction
Under Australian Privacy Principle 12, you have the right to request access to personal information we hold about you. Australian Privacy Principle 13 allows you to request corrections to any inaccurate personal information. To exercise these rights, please contact us via the details below.
Complaint Procedure
If you have any concerns regarding the handling of your personal information, please contact us. All complaints will be reviewed by our management team, and we may request additional information to clarify your complaint. If your complaint is valid, we will work with you to resolve the issue. If you remain unsatisfied, you may escalate the matter to the Office of the Australian Information Commissioner.
Overseas Transfers
We will not transfer your personal information to recipients outside Australia unless you expressly request us to do so. If you request such a transfer, we are not responsible for the recipient’s handling of your information in accordance with Australian privacy laws.
How to Contact Us About Privacy
If you have any questions, wish to access or correct your personal information, or want to lodge a complaint, please email us: info@labellecosmetics.com.au.
